Jilli believes gaming should always be fun — never stressful, never harmful. That's why we've built a full set of responsible gaming tools directly into the platform, so every player in Bangladesh can stay in control.
Our Philosophy
At Jilli, responsible gaming isn't just a checkbox — it's a core part of how the platform is designed. We want every player in Bangladesh to enjoy Jilli's games as a form of entertainment, not as a way to solve financial problems or escape stress.
The reality is that for most people, gaming on Jilli is a fun, relaxing activity. But we also know that for a small number of players, gaming can become a problem. That's why Jilli has invested heavily in tools, training, and processes to catch issues early and give players the support they need — before things get serious.
Responsible gaming at Jilli means giving you full control over your own experience. You decide how much you deposit, how long you play, and when you need a break. Jilli's tools make it easy to set those boundaries and stick to them — and our support team is always here if you need help.
Built-In Protection
Every tool listed below is free, available to all Jilli players, and can be activated directly from your account settings at any time.
Jilli lets you set a daily, weekly, or monthly deposit limit on your account. Once your limit is reached, Jilli will block any further deposits until the period resets. You can lower your limit instantly, but increasing it requires a 24-hour cooling-off period — giving you time to think before spending more.
Set a maximum loss amount per day, week, or month. When you hit your loss limit on Jilli, you won't be able to place further bets until the period resets. This is one of the most effective tools for keeping your gaming within a budget you're comfortable with — and Jilli makes it easy to set up in seconds.
Time can fly when you're playing on Jilli. Session time limits let you cap how long you play in a single sitting. When your session limit is reached, Jilli will automatically log you out. You can also set reality check reminders that pop up at regular intervals to let you know how long you've been playing.
If you feel like you need a short break from Jilli, you can activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your Jilli account will be temporarily suspended and you won't be able to log in or place bets. The break cannot be cancelled once activated — that's the point.
If you feel your gaming has become a problem, Jilli's self-exclusion tool lets you block your account for a minimum of 6 months, up to 5 years or permanently. Once self-exclusion is active, Jilli will also suppress any marketing communications to you. Contact [email protected] to activate self-exclusion immediately.
Jilli's reality check feature sends you a notification at intervals you choose — every 30 minutes, every hour, or every 2 hours — showing how long you've been playing and how much you've spent or won in that session. It's a simple but powerful way to stay grounded and make conscious decisions about whether to keep playing.
Know the Signs
Most Jilli players enjoy gaming without any issues. But it's worth checking in with yourself from time to time. If you answer "yes" to several of the questions on the right, it may be worth taking a break or reaching out to Jilli's support team.
There's no shame in recognising a problem early. In fact, catching it early is the best thing you can do — for yourself, your finances, and the people around you. Jilli's responsible gaming team is here to help, not to judge.
Step by Step
Setting up your responsible gaming limits on Jilli takes less than two minutes. Here's exactly how to do it.
Sign in to your Jilli account using your username and password. If you don't have an account yet, register here.
Click on your profile icon in the top right corner and navigate to "Account Settings" from the dropdown menu.
Select the "Responsible Gaming" tab. You'll see all available tools — limits, cool-off, self-exclusion, and reality checks.
Choose your preferred limits or tools, enter the values, and confirm. Most limits take effect immediately on your Jilli account.
Recognise the Risk
Problem gambling can affect anyone — regardless of age, income, or how long they've been playing. Jilli wants every player to be aware of the warning signs so they can act early.
Get Help
If you or someone you know is struggling with problem gambling, reaching out is the most important step. Jilli's support team is available 24/7 and will treat every conversation with complete confidentiality and respect.
Available 24/7 through the Jilli website and app. Our support team can activate any responsible gaming tool on your behalf immediately.
Send your request to [email protected]. All responsible gaming requests are treated as priority and responded to within 2 hours.
Visit Jilli's FAQ page for detailed guidance on setting limits, activating self-exclusion, and understanding your responsible gaming options.
18+ Only
Jilli operates a strict 18+ policy. No one under the age of 18 is permitted to register or play on the Jilli platform under any circumstances. Age verification is carried out during the registration process and again when processing withdrawals.
If Jilli suspects that a player may be underage, the account will be suspended immediately pending verification. Any winnings accumulated by an underage player will be forfeited. This is a firm policy with no exceptions.
If you are a parent or guardian and believe a minor may have accessed the Jilli platform, please contact us immediately at [email protected]. We will investigate and take action within 24 hours.
Jilli is strictly for adults aged 18 and over. By registering on Jilli, you confirm that you are at least 18 years of age and that online gaming is legal in your jurisdiction.
Join thousands of Bangladesh players who enjoy Jilli responsibly. Set your limits before you start, play within your means, and enjoy the games for what they are — entertainment.
18+ only. Gambling can be addictive — please play responsibly. Privacy Policy · Terms & Conditions